About Monbulk Family Clinic
Opening Hours, Fees, Appointments & Services
We request that your consultation is paid in full at the time of your visit, by cash, cheque, eftpos or credit card. Our current charges are displayed at reception. These fees may vary between the doctors as doctors are at liberty to charge their own fees.
Bulk Billing: see front page re changes at time of Covid pandemic
A fee between $75-180 out of pocket applies for use of the treatment room for procedures such as removal of foreign body, skin lesions, IUD, suturing etc. This gap is on the lesser scale for pensioners and dependent on the procedure so please ensure you discuss with your doctor before the procedure. This fee is to cover the costs of equipment, sutures , dressing , sterilizing and doctor and nurse's time.
Emergencies: will always be given priority.
If you have chest pain, shortness of breath, or anything you think may be urgent please tell our receptionists so they can transfer your call to the nurse or doctor.
Long Appointments: If you need several matters dealt with or have a complex issue please book a double appointment as our usual 15 minute time may not be enough.
Home Visits: Yes; home visits are available by arrangement to regular patients within a 5 km radius of Monbulk, whose condition prevents them from attending the surgery.
After Hours Advice: Yes we offer after hours advice for regular patients of our clinic by phoning the clinic phone number where an answering machine will give instructions. This service is not bulk billed.
SPECIAL NOTE REGARDING FIRE RISK MONTHS
We will be closed on CODE RED days with possibly reduced services on EXTREME days . (NOTE: This does NOT mean total fire ban days). A message will be on our answering machine and the usual on call arrangements will apply. We will notify patients with appointments on the day before such days.